Politique de remboursement

We take the greatest care in ensuring our products are up to a high quality of standard. In the rare occasion there is a problem with an item, please contact as soon as possible on info@modestmaternity.co.uk in order for us to deal with this efficiently.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Returns are only accepted within 14 days of delivery.

Buyer is responsible for return postage.

PLEASE NOTE, no refund on ALL sale, promotions or discounted items. 

So please ensure you have the correct size.

You can always contact us for any return question at info@modestmaternity.co.uk.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@modestmaternity.co.uk.